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Terms & Conditions

At Guldavari, we strive to establish a safe and secure atmosphere where you can explore and shop for all of your favourite products. So, no matter where you are in the globe, we've built our terms of service with you in mind.

Security Precautions

We maintain physical, electronic and procedural safeguards designed to protect your personal information. For example, we may use firewall barriers, cryptographic techniques, and / or authentication methods to protect online access to our website. Unfortunately, sending data over the Internet cannot be guaranteed to be absolutely secure. Therefore, although we strive to protect your personal information, we cannot guarantee or guarantee the security of the information you send to us, and we do so at your own risk. If the confidentiality or security of your personal information is compromised, we will notify you so that we can take appropriate safeguards as necessary. Unless otherwise stated, in these situations we may notify you using the email address provided when you registered on our website. Access to your personal information is restricted to authorized employees. Authorized employees may only use your personal data for internal business purposes. Our employees are bound by internal guidelines that require us to treat your personal data confidentially. Employees who violate these requirements may face disciplinary action, including dismissal.

We Gather Data

When you purchase items, we may collect your billing name, billing address, email, mobile number, phone number, street, city, state, pin code, country, IP address, and payment method. On our website, we NEVER gather your credit/debit card number, expiration date, or any other credit/debit card information. Our online payment partners will collect and process credit/debit card information. All billing information and interactions, as well as payment history, are included in your account history. We keep it on safe servers in encrypted form. However, Please enter website/business name may keep track of your transactions for tax or regulatory compliance purposes.

Need For Your Private Information

We retain the right to use and distribute your information if we feel it is necessary to run this website, if such disclosure is required by law, or to defend our or others' rights. We will only use information as authorised by law. For any reason, we do not sell your personal information to other parties. We may disclose your personal information to third-party service providers or affiliates with whom we have engaged to execute services on our behalf. All firms that offer services on our behalf are contractually bound to keep the personal information we disclose to them secret and to use the personal information we share only to provide the services we request. We may release personal information about our customers where authorised or required by law, such as in response to a subpoena or similar legal process, or in the course of a merger, acquisition, or bankruptcy, as stated further below. We may release information about you to prevent fraud and other crimes, as well as to enforce our relationships with you. We make every effort to give you with the information you need to make informed, reasonable decisions about how our Websites use or distribute your information. We gather your information solely for the purposes of website usage, online transactions, and store transactions. We may occasionally collaborate with third parties, brand owners, or other partners to make particular offers, events, or special schemes available. In such cases, your personal information may be shared with such third parties and/or made available to or disclosed to them; such third parties may have their own relevant privacy policies, and we shall not be accountable for their use or abuse of your information.

Policy on Cookie Use

A cookie is a little text file that we store on your mobile device in order to allow certain services on www.guldavari.com. "Cookies" are used to record user preferences and track user trends in order to improve your interactive experience and our overall Services to you. In your browser settings, you can choose whether to allow or reject cookies. If you accept a "cookie," you agree to our use of any Personal Information gathered by that Cookie. If you accept a "cookie," you agree to our use of any Personal Information gathered by that Cookie.

Updates to this policy

This Privacy Policy was last updated on 30 August 2022. From time to time we may change our privacy practices. We may update this privacy policy by posting a new version on this website from time to time. You must check this page occasionally to ensure you are familiar with any changes in the policy.

Payment Methods

PAYMENTS – You may opt for a payment method from under the following heads:
Paying with a credit card or debit card, Net Banking, E-wallets.

If your payment method has been declined, do one of the following:
Confirm your credit/debit card number, expiration date, billing address, and phone number were entered correctly in Your Account, Contact your bank, Contact us.

Return / Exchange/ Cancellation Policy

Guldavari aims to please but if something isn't right, let us know. We'll give you an exchange on that piece in another colour, a different size or an entirely new style.

Due to any circumstances, if something you ordered from our website is damaged or defective or if product delivered is difterent from what you had expected in size or style, you may return the product as we offer free retums. Please ensure the product is unused and in the same condition as you received it with original invoice, and prefcrably in its original packaging and price tags. We accept returns of the product within 15 days from the date on which your order was delivered. Please contact us on our WhatsApp number or contact@guldavari.com to assist you on the same.

Once received, we follow the quality check process and the concern person will be updated on exchange.
Kindly write to us on contact@guldavari.com for further assistance.
Merchandise bought on discount is considered as final sale and hence is not eligible for refund or exchange.

Communications

You are having an electronically conversation with us when you send us emails. While placing an order with us, you must give a working phone number. We may contact you by phone, text message, e-mail, publishing notifications online, or by any other means of communication. You agree to hear from us regarding your order by phone calls, emails, or SMS messages for contractual purposes.

DISCLAIMER OF LEGAL IMPLICATIONS

While we make every attempt to keep the material on this site up to date and correct, we cannot guarantee or endorse the quality, accuracy, or completeness of the information, text, images, hyperlinks, or other items contained on this or any other server. This site and the contents, information, and references to services and goods contained herein, including without limitation, text, graphics, and links, are given "as is" with no explicit or implied claims or guarantees. We disclaim all explicit and implied warranties, including but not limited to implied warranties of merchantability, non-infringement, freedom from cookies, computer virus, and warranties deriving from course of commerce or course of performance of services, to the maximum extent permitted by law. We make no representation or warranty that the site's services will be uninterrupted or error-free, that faults will be rectified, or that the site or the server that makes the site available will be virus-free or free of other dangerous components. We make no guarantees or claims about the completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability, or other aspects of the contents on the site.

Restrictions on Liability

Your only legal, equitable, or other available remedy with regard to the items and content of this website, as well as for any violation of this Agreement, is exclusively limited to the amount you paid, minus shipping and handling, for the products you purchased via this website. In relation to any transaction or the products in any way, we will not be liable for any direct, indirect, incidental, special, or consequential damages. This includes liabilities resulting from (1) the use or the inability to use the website content or products; (2) the cost of obtaining comparable products or content; (3) any products purchased or obtained or transactions entered into through the website; or (4) any alleged lost profits. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you. We make no legal representation that the website or products are appropriate or available for use in locations outside India. You may access the website from outside India at your own risk and initiative and must bear all responsibility for compliance with any applicable foreign laws.

Indemnification

By using this website, you agree to release, indemnify, defend, and hold harmless GULDAVARI and any of its officers, directors, shareholders, affiliates, contractors, and employees from any and all liabilities, claims, damages, costs, and expenses, including reasonable attorneys' fees and expenses, made by third parties in connection with or arising out of your use of the Website content, your use of the Products, your violation of any provision of these Terms, any unauthorised use of your account, or any other act by you that You will be solely responsible for defending us against any claim, although any related settlements require our prior written approval.

Termination

If we reasonably think, in our sole discretion, that you have broken any of the terms and conditions of these Terms, we retain the right to discontinue your access to the website. You will no longer be authorised to access the website upon termination, and we may, in our sole discretion and without prior notice to you, cancel any outstanding orders for items. We reserve the right to use any methods we deem necessary to prevent unauthorised access to the website if your access to it is discontinued. Unless and until we choose to cancel it in our sole discretion and without prior notice to you, these conditions will continue to apply forever.

Complaint Greviences

If you have any queries or questions about these terms, please contact us at: Phone: +91 - 9711620789 / 7982140669 or email us at: guldavari@outlook.com / contact@guldavari.com